Support for StratoStep

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If you need help with StratoStep, please take a look at the Frequently Asked Questions (FAQs). This section includes common questions that you may run into. If you still can't find the answer you are looking for and need additional assistance regarding an app issue or you would like to provide app feedback or a feature enhancement request, please fill out a Support Request. The link to the Support Request form is located below the FAQ section at the bottom of the page.

Frequently Asked Questions (FAQ)

General

What is StratoStep?

StratoStep is a game that runs on iPhone and iPod Touch.

Gameplay

How do I play?

The object of the game is to roll the ball all the way to the end of the level without falling. You roll the ball by moving your device. Along the way, you must collect all of the oxygen atoms to earn the points needed to complete the level. If you collect all the oxygen atoms and make it to the end of the level, then the next level will unlock.

To play StratoStep, follow these steps:

  1. Select the play button in the lower right corner of the main menu.
  2. Select Level 1 or another level if you've already unlocked it by completing the level before it.
  3. Once Level 1 loads, tap the screen to begin playing. Roll the ball by moving your device. If the ball falls, then the game will end and you'll be taken back to the beginning of the level.

How do I score points?

You score points by collecting oxygen atoms, which are located along the path you're traveling. The further you get, the more oxygen atoms you'll collect and the more points you'll score.

How do I complete a level?

You complete a level by collecting all of the oxygen atoms and making it to the end of the level. You must collect all of the oxygen atoms along the way or you won't have enough points to unlock the next level. For example, once you complete Level 1 by collecting all of the oxygen atoms and making it to the very end, then Level 2 will unlock. You unlock levels by completing the level before it. When you first play StratoStep, only Level 1 is unlocked so you must begin there.

How do I collect oxygen atoms?

You collect oxygen atoms by rolling into them.

Still looking for the right answer or have app feedback or feature enhancement ideas you'd like to share?

Submit a Support Request